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We Keep Your Account Information Secure

When you open an account with rajapg88, your personal details, deposit history and withdrawal records stay encrypted and protected.

Data encryption on all account pagesTransparent retention policiesNo third-party data sales
rajapg88 We Keep Your Account Information Secure
REACH US ANYTIME

Contact Our Privacy Team

If you have questions about how we handle your data, our support channels are open 24 hours a day. Email us, use live chat in your account dashboard, or send a message through our support form—each request gets a response within one business day. Players in Jakarta and across Indonesia can reach us in English.

Team online

Live Chat

Available in your account dashboard 24/7. Ask about data access, retention or your privacy rights and get an answer in real time.

Email Support

Send detailed questions to our privacy team. Responses arrive within 24 hours with clarity on how we've handled your personal information.

Account Settings

View your profile, update contact details and manage communication preferences directly in your account. Changes take effect immediately.

DATA PROTECTION DETAILS

How We Secure and Manage Your Account Data

Our privacy practices centre on the specifics of how your account information flows through rajapg88.

Encryption & Storage

All data travels over HTTPS; personal details live in isolated, encrypted databases. Payment information is tokenised so raw card or wallet data never touches our logs.

Access & Audit

Only compliance and support staff can view your full account. Access is logged, reviewed weekly and tied to specific job roles. Unauthorised access triggers immediate alerts.

Session Security

Your login session expires after 30 minutes of no activity. You'll see a warning before logout and can resume instantly by signing back in.

Cookies & Tracking

We use session cookies to remember your lobby preferences and game history. Third-party ad trackers are blocked. You can turn cookies off in your browser; some features may slow down.

Data Retention

Account records and transaction history are kept for as long as your account is active plus 7 years for legal and tax compliance. Support chat logs stay on file for 2 years.

Your Privacy Rights

You can request a copy of all your data, ask us to correct inaccuracies, or request account deletion. Email [email protected] and we'll respond within 10 business days.

Your Privacy Questions Answered

Below are the questions we hear most often about how rajapg88 protects your privacy and handles your account data. If your question isn't here, our support team is ready to help—find their contact details above.

We collect your full name, email, date of birth, phone number and residential address for identity verification. When you deposit via DANA, OVO, GoPay or QRIS, we record the payment method and transaction ID, but not your wallet password. Your IP address and device type are logged for security.

Yes. Email [email protected] with 'Data Subject Access Request' in the subject line and include your account username. We'll send you a complete file of personal data, payment history and support interactions within 10 business days.

We retain your account record and transaction history for 7 years to meet legal and tax obligations in Indonesia. Support chat logs stay for 2 years. After that period, data is securely deleted unless law requires further retention.

We share only what's necessary with our payment processors (who handle DANA, OVO, GoPay and QRIS transactions) and our banking partners for verification. We never sell or lease your personal data to marketers, data brokers or analytics firms. Your data stays confidential.

Log into your account and go to Settings > Personal Details to update your email, phone number or address. Changes take effect immediately. To request deletion of your full account and data, contact our support team; we'll process it within 5 business days where local law permits.

We use session cookies to remember your lobby view and game preferences. Third-party ad tracking is disabled. You can disable cookies in your browser settings, but some features—like staying logged in—won't work. Cookies don't contain payment or password data.

Change your password immediately and contact our support team through live chat or email [email protected]. We'll review your login history, lock suspicious sessions and walk you through next steps within 2 hours.